Privacy Policy

Cath Longhurst Consulting Ltd Privacy Policy

Our contact details 

Name: Cath Longhurst

E-mail: longhurst2020@icloud.com

Date of Policy: May 2020

Our client and coaching or consulting relationship is built on transparency, trust and confidence.  Confidentiality will always be paramount.

We are committed to protecting and safeguarding your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection act 1998). 

This policy sets out how we will treat your personal information.

The type of personal information we collect 

We currently collect and process the following information:

· Personal identifiers, contacts and characteristics (for example, name and contact details).

· Information provided by potential clients who may be considering working with us.

· Information provided by clients to support the coaching or consulting process. This may include information about both the organisation or business and the individual. 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

· To enable us to effectively carry out coaching as set out in our Contract for Services.

· To enable us to carry out a consulting contract as detailed in our Contract for Services.

We use the information that you have given us in order to carry out the agreed services as set out in our contract. 

We will not share this information with any third party unless required so by law. 

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You consent to us holding your information as part of the agreed contract for services. You may remove your consent at any time. You can do this by contacting Cath Longhurst, longhurst2020@icloud.com. In some cases, the removal of consent may impact on our ability to deliver the Contract for Services.  

(b) We have a contractual obligation to provide the services set out in our Contract for Services which may require us to hold personal information. 

Situations in which I will use your personal information

We use your personal information to allow us to perform our contract with you and to enable us to comply with legal obligations. In some cases we may use your personal information to pursue legitimate interests of our own provided your interests and fundamental rights do not override those interests. The situations in which we will process your personal information are listed below.

• Administering the contract we have entered into with you.
• Dealing with legal disputes involving you.
• To prevent fraud.
• To inform you about updates about our services.
• To administer the business which may include disclosure of client data to our accountants.

Data Security

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. Details of these measures may be obtained directly from longhurst2020@icloud.com

The transmission of information via the internet is not completely secure. We cannot guarantee the security of your data transmitted online and transmission is made at your own risk. If you communicate with me by email then you assume the risks of such communications being intercepted, not received or delivered, or received by individuals other than the intended recipient.

How long will I use your information for?

We will only retain your personal information for as long as necessary to fulfil the purposes it was collected for. This includes satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether they can be  achieved through other means, and the applicable legal requirements.

Where possible we will anonymise your personal information so that it can no longer be associated with you.

In respect of client data, you can expect us to hold data relating to your instructions for a period of seven years after completion of the last coaching or consulting interaction. The reason for this is that the Limitation Act 1980 typically provides that legal proceedings for breach of contract or negligence can be brought up to six years after the events. We therefore have a legitimate business interest in retaining the data should any subsequent legal proceedings ensue.

The seven-year period referred to above will start from the last contact we had with the client, third party or supplier, to ensure we are able to assist as required. Should you not contact us for seven years, we will confidentially destroy all data held for you.